Guest Services

Value Proposition:

Clients need not be burdened with organizing local accommodations, meals, transportation, interpretation, visas, and scheduling meetings on their own during a business trip to China. PassageMaker works with the customer before, during, and after the trip to ensure a smooth and prosperous China business experience.

What sets PassageMaker Guest Services apart is that the Project Manager appointed for the initial Sourcing Feasibility Study and/or Vendor Coordination is also available to serve as the interpreter and advisor during your visit. Having the Project Manager present is particularly valuable as he or she already has a full understanding of your product and trip goals, so you don’t waste valuable time bringing a new person up to speed.

PassageMaker Provides:

• Translator and advisor for the duration of your trip.
• Scheduling of meetings and site visits.
• A comprehensive list of accommodations from which to choose from in all required cities for duration of trip.
• Transportation and arrangements between hotel and supplier within China (air, train, bus, taxi, limo, rental cars, ferry).
• Cell phones, internet facilities, local maps, tourist sites, shopping, currency exchange, and more.

Protection Pledge: We discreetly look after your itinerary details.

Aligned Interest: We help to ensure that your first impression with potential business partners is a good one!

Travel Tips:

For our clients traveling from the USA, we recommend Washington Passport & Visa Service for your travel documents.

To maximize your effective time on the ground in China, when traveling from the USA we recommend you schedule your flight to arrive in the late afternoon, between 4:00 – 6:00 PM local time.  This schedule allows for dinner at normal time and a good night’s sleep to minimize the effects of jet lag.

We recommend the 999 Royal Suites & Towers to all our guests.  Our staff will be happy to help you with reservations.  In order for us to reserve rooms on your behalf, our staff will need the dates of your stay, your full name and passport number.  The trip from Hong Kong International Airport (HKG) to the 999 typically takes 90 minutes in normal traffic.  Our offices are 15 minutes from the hotel.

Detailed directions to our office can be found by clicking here.