It got me think about our services.  Despite the copious amounts of verbiage on our website, I spend a good chunk of each day explaining what we do and how we do it – which is one of the drivers behind developing the upcoming video tours, which we hope to post soon.

Some time ago, casting about for a good analogy for our company, my obscene fatness landed upon the concept of an a la carte menu.  You can use our services in the typical order – Sourcing Feasibility Study (sample report here), Vendor Coordination, Assembly-Inspection-Packaging (sample Product Quality Manual here), etc. – or you can start anywhere in the process you like.  Skip the salad and go straight to the main course.  Or eat dessert first.  We are nothing if not flexible, and our only goal is to help the client be successful in China.

And now I want ice cream.  Damn.

Too many American industries rely on illegal labor to remain cost competitive, thus the constant drama on the border issue.

The China nearly every Westerner sees is the coastal veneer.  The majority of China still dwells in the poor, mostly agrarian interior.  Their source of cheap labor in internal.

And as this article in Slate by Brett Edkins points out, in a sense, many of those Chinese migrant workers are “illegal” anyway.  Key paragraphs:

The United States could begin by conceding one of China’s principal arguments: Human rights are not just about individual liberty, but also economic opportunity. The Chinese “economic miracle,” which lifted 500 million people out of poverty in just one generation, is itself an unprecedented human rights achievement. Yet it gave rise to other pressing human rights concerns, including an issue that threatens to destabilize China’s Communist regime—growing discrimination against the roughly 200 million Chinese citizens who left their rural homes to find jobs in China’s booming cities.

In many ways, these rural migrants resemble undocumented immigrants in the United States. In China, they provide indispensible labor for vast urban construction projects and work in menial jobs as guards, waiters, cooks, or barbers. They are often mistreated by employers, generally live in poor conditions, and receive few social benefits and limited protection from the police. And their children are regularly denied public education.

Chinese newspapers, “Netizens,” and even Communist officials are calling for reforms. Their main target is China’s 50-year-old household registration, or hukou, system. Began as part of China’s state-run economy, the hukou system labels individuals as “rural” or “urban,” indicating their proper place of residence and binding laborers to the land. Today, rural residents are permitted to travel to the cities, but they can still be fined or forcibly returned home if they are caught working or living outside their designated hukou. Obtaining a temporary urban-residency permit from the police is beyond the means of most migrants, requiring a fee and employment documentation. Permanently changing one’s hukou by attending university or joining the military or the Communist Party is similarly out of reach.

Life for a city dweller with a rural hukou is difficult. Their hukou denies them urban welfare and access to public housing. It also excludes them from publicly funded health-insurance schemes. Since fewer than 3 percent can afford health insurance, most avoid medical care altogether. City judges often impose harsher sentences on rural migrants, and employers frequently withhold wages, knowing undocumented workers cannot complain to police without risking exposure.

I will admit I not a fan of the author’s wording, “undocumented migrants”.  If you illegally cross a national border anywhere else in the world (including Mexico), you’ve broken the law.  Only in the modern American journalist and politician world does that deserve an obscurant euphemism.

However, the point of the article is that despite the rapid advances, parts of the Chinese state are stuck in the Maoist past.  One good thing about dealing with PassageMaker, you know our employees are treated well and legal.  As a foreign owned firm, the government would come down on us like a ton of bricks were it otherwise.

Regardless, I am happy to see people in China, including members of the Communist Party, start to address the problem.

He commented on my recent post, “Sheer Import Genius“.  This led me to read two excellent posts on the the good and bad trading companies in China.

His points are spot on.  One of the reasons PassageMaker formulated the Sourcing Feasibility Study (SFS) was to identify and eliminate piss-ant trading companies that don’t add value.

Li & Fung is a tremendous company, and we have sought to emulate them in many ways.  PassageMaker focuses on SMEs – Small to Medium Enterprises, not Li & Fung’s market.  Many of our customers are Tier 1 suppliers to Fortune 500 companies, but they themselves fall into the SME category.  In my mind, this is a fine market to serve.

PassageMaker is not a middleman.  We are not a traditional trading company.  We add tangible value with our SFS, Vendor Coordination, Assembly-Inspection-Packaging and Factory Formation services.  Most importantly, the entire process will be transparent.  We don’t exist by keeping our clients in the dark.

Let us know how we can be of assistance.  If you are not 100% sure about every step of your supply chain, you need our help.  Trust me, you do.

I’ll step up and admit I didn’t.

What’s worse, now that Import Genius is out there, finding your competition’s suppliers is as easy as using a search engine.  Anything imported into the USA is a matter of public record, including the exporter (i.e., your supplier), the type of goods and your receiving address.

Import Genius is an amazing program and I will be using it for sure, but it also highlights another advantage PassageMaker‘s “Black Box” offers our clients.  When you hire us to perform our Assembly-Inspection-Packaging service, that is really a catch-all term for any sort of contract assembly, product inspection, contract packaging, kitting, order fulfillment, pull-pack-ship, freight consolidation, private labeling or branding, etc.  We do everything from kit mobile phone accessories to assemble vacuum cleaners.

Aside from the advantages we provide to help you control your costs, ensure your quality and protect your intellectual property, we also act as a “firewall” to protect your real supply chain.  When a competitor searches for you on Import Genius now, they’ll get the name of your Chinese supplier.  Think about that for a moment.  You invested thousands upon thousands of dollars to establish that relationship, to tool your product and get the production going.  If you are like a typical “mature” PassageMaker client, before you hired us, you were paying for at least a half-dozen trips to China a year.  With business class seats, rooms at the Shangri-La, private cars, etc., that’s $20k per trip.

How confident are you that your supplier wouldn’t sell a knock-off of your product to a competitor?

If they search when you are working with PassageMaker, all they will see is our address as the exporter.  So in addition to saving you on travel expenses, we protect the investment you made in your suppliers.  Our motto is “Trust & Transparency”, and you can trust us to protect that supply chain.  We wouldn’t stay in business 5 minutes if that weren’t true.  In the PassageMaker system, you will always know who your suppliers are, who has your tooling, who has your designs, who has your money and who has your products.  The transparency part only applies to you!

I take full responsibility, as I am the only one who proofreads my blog posts.  I have dyslexia, so I always try and proofread everything 2-3 times before I send it or publish it.  After all, I get enough hounding from the clan in China, to say nothing of the Zen Dragon from down under, that I don’t need to make it any easier for them.

That said, my error sets me up for a good blog post today.  This experience underscores what I was saying in the original post – your business documents are far, far more important in China than in your home market.

Make a mistake or an error of omission on a purchase order, and you may very well be hosed.  Do the same on a Product Quality Manual (PQM), and I can guarantee trouble.

Some time ago, such an error of omission rose up and bit one of our customers rather badly.  We had followed the PQM as approved, but we had not been checking a particular dimension.  It had never been in the PQM, whether we didn’t include it when we drafted the document or whether the customer left it off the original drawing was lost in the mists of time, but the error had persisted undetected by all for nearly 4 years.  It was never a problem as long as the vendor providing that component did their job right, but we are all human and that finally didn’t happen.

Our team inspected the product to the PQM.  The error was so subtle, you would never notice it with the naked eye.  The client assumed all was well and shipped the product, which immediately were rejected in the field.  Long story short, everyone was unhappy and we all lost, but there was no warranty claim to be made against PassageMaker.  We’d followed the approved PQM.

Our policy is we will do what you tell us in the PQM, no more, no less.  It has to be this way, as the biggest problems in China are the admirable Chinese tendency to want to help too much or worse, to improvise when a problem arises.

I had a friend who was buying pillow cases in China.  All the samples came in exactly 1″ too big on every dimension.  Panicked, he called the factory and they told him they so appreciated the order (for several hundred thousand units), that they wanted to reward him by providing extra material at no cost!  After he got his heart pumping again, he contacted our friends at China Quality Focus who went on-site and got things back on track quickly.

Doing business in China is Murphy’s Law on steroids, acid and a truckload of uncut Colombian all at once.  Muse’s 1st Law is “Never Assume Anything“.  Make sure if you want it to happen (or not to) that you put it in writing.

I meant it when I wrote that we LOVE getting 17 pages of corrections back from the client.  It is far better than a cursory review and signature.

We have four (4) internal layers of proofreading for a PQM before it is sent to the client for approval.

1. The PQM is drafted by a Quality Technician, with input from the entire team, including the client.
2. It is then reviewed by the Production Engineer.
3. It is then reviewed by the Project Manager.
4. It is then reviewed by a member of senior management (most often by me).

Only then is it sent to the customer.

This is a time consuming process.  But the alternative is terrible to contemplate.  Anything worth doing is worth doing right the first time.

So make sure you proofread before you sign on the line that is dotted.

This put me in mind of the importance of making sure all your business documents say what you intend them to, ESPECIALLY when doing business in a foreign language.  One of the services PassageMaker offers our clients is help drafting the language on their purchase orders.  Many of our clients come to us after having a bad experience or two in China, and it is amazing how vague some of their purchase orders are.

The Chinese legal system is rapidly improving and a properly written purchase order is a binding contract that can be the difference between getting raked over the coals and being the one doing the raking.

I see similar issues with design databases.  Drawings are often given to us with no material specifications, no finish specs, etc.  I had a drawing once from an client that specified “aluminum”.  When I asked his engineer what type, he responded that he didn’t think it mattered.  This for a part to be subjected to high heat and load stress – you’re darned tootin’ it matters.

We have also received drawings specifying titanium fasteners.  After wasting time looking for these very hard to find fasteners, the project engineer in the USA tells us that he just cut and pasted the fastener drawing and forgot to change the material spec.  Two seconds of his time would have saved two days of our team’s time.

This kind of BS is why we have Endorsed Service Providers.  Choosing with the cheapest guy is very rarely the best deal.

Another area where we frankly NEED our clients to proofread is our Product Quality Manual (PQM), the core of our Assembly-Inspection-Packaging service.  As Mike Bellamy says, “we are generalists; we depend on the client to be the expert”.  We take the lead on drafting the PQM, and submit it to the client for approval, but once they sign off on it, that is what we are going to do, no more, no less.  It becomes our warranty and if the client forgets to tell us something, once they approve the document, that is now the official record.  We’ll happily amend the PQM for the next order, but if it wasn’t written down, not my fault.

Our system incorporates four (4) levels of approval before it is sent to the client for final approval.  From the speed at which some clients approve the document, I know they barely looked at it.  I would rather have a 17 page response as we got from one client than a signature 20 minutes later.

Doing things right takes time, but nowhere near as much time as doing things over.  If your project is valuable enough to bring to market, you have time for some proof reading.

PS – I have dyslexia, and have proof-read this damn post five times looking for typos.  I bet you all find at least one in spite of that effort.

And by this weekend, I mean most all of it, Friday, Saturday, Sunday and Monday morning.  Friday and Saturday were hot and humid, but Sunday was the gauntlet.  Day started early, hot and humid and ended in a cold rain at 1:00 AM Monday morning.  I had some work to do and did not get to sleep until 2:30 AM, back up at 6:00 AM to help them finish before the deadline of 9:15 AM (which we made by 5 minutes).

Why am I telling you about this, a blog ostensibly about China Business and my impressions thereof?  Two reasons:

1. I am a slightly overweight and out of shape 39 years old.  I like to drink more beer than I should and my Room 101 is a gym.  I have never been a good athlete, I have a bad back, so bad I had to wear a brace 24/7 for several years as a teenager.  And though today I am sore all over, my legs and my back feel far better than I’d expected.  I credit my TrekDesk.  I’ve mentioned TrekDesk before (here and here) and I walk several miles a day at an aggressive 8 degrees of incline at 2.2 mph, which will get your heart pumping.  I had not realized how well it had conditioned my legs and forced me to improve my posture.  Walking while you work really does rock.  I mention this because as I have blogged before, the TrekDesk is one of the best examples of our complete system of services – engineering by our Endorsed Service Provider, Contract Engineering Services; then Sourcing Feasibility Study, next Vendor Coordination and now Assembly-Inspection-Packaging at our Assembly Center according to the customer approved Product Quality Manual.
2. The USA’s trade deficit with China is almost universally viewed as a bad thing.  But the low-cost goods China provides to the USA consumer is a reminder that any transaction has benefits for both sides.  As I moved my friends’ copious amount of stuff, I was struck by how much of the contents of their home (and indeed, any American home) are now Made in China.  When I was growing up, I do not remember having that many clothes.  That is not to say I went about in rags; quite the opposite, my Father was successful and I had a wonderful childhood.  I just don’t remember having anywhere near the sheer volume of clothing my friends’ children had.  Today I have five (5) pairs of shoes.  I actually make a game of trying to minimize the amount of stuff I drag around with me – Exhibit A being the extended trips to China with one (1) carry-on bag.  Looking around my own house, each of my children has at least twice as many pairs of shoes as I do.  All are Made in China.  The prices paid for those are astoundingly low, even to me who has an idea of what they cost ExW.  While I am rightly concerned about foreign competition as an American manufacturer, it would be dishonest and foolish to say that there was no benefit to the American consumer from our trade with China.

All for today, much catch-up to do having lost the weekend.  It continues to rain soup, new opportunities daily.  Will try to squeeze in more blogging tomorrow.

Many young souls seem to want to be bankers or lawyers, as though these are highly lucrative careers that guarantee a sweet life in the Hamptons.  Certainly they can, but most bankers and lawyers slog along without ever making the big bucks.  Moreover, they are careers without a real product that you can point to and say “I made this”.  I tried explaining there are no safe corporate career paths anymore, and believe me when the cost cutting starts, they start in middle management.

I remember reading an article written by a British MP maybe 20 years ago that has formed part of my philosophy ever since.  At the time he was writing about the challenge posed by Japan to the British manufacturing base, what was left of it anyway.  I am going from memory and as the article predated the internet, I have had no luck finding it.  But the quote went something like this,

British Leyland did not go out of business because of the Japanese.  It failed because it made dreadful cars.  Our economy today is almost entirely based on people in London trading bits of paper.

Real economies make things.

Did this make anyone substitute “Chrysler”, “Chinese” and “Lehman Brothers” in their heads?

The issue has been much debated of late about whether China’s economy is a bubble, perhaps the greatest bubble of all (see here, here, here, here, here and here).  Certainly the yuan is undervalued.  Certainly much of what you see in the Chinese cities is pastiche – empty buildings abound in any major city.  There is vast overcapacity in many industries, driven by cheap loans from government banks to drive development and keep unemployment manageable, similar to the government role in the Japanese and Korean economies during their early growth periods.

But my mind and my gut keep coming back to that quote from the Brit – “real economies make things“.  There is real manufacturing know-how in China and it grows stronger daily as they gain more experience.  The infrastructure and man-power are real.  These are not paper assets that vanish in the blink of the eye like the billions lost in the last two years in the USA.

Does the Chinese economy need to make adjustments.  Yes, indeed it does.  So does the USA.  And as with all things, we will all be forced to one way or the other.  But the knowledge gained in this Chinese industrial revolution will persist and remain a real asset even if the bubble does burst.  Japan is still the #2 economy despite 20 years of stagnation.  They have not fallen back to the misery of late 1940′s.  I am confident China will survive as well, even with their monumental challenges.  They have come so far in 30 years, I just don’t see them giving up, and when the world economy does recovery, they will still be the largest source of low-cost manufacturing capability on the planet.

And future bankers of America need to remember it is a whole lot easier to move a financial center than the infrastructure required for manufacturing.

PS – If you have never watched Top Gear, I highly recommend it.  The 30 minute episode on British Leyland is well worth your time, if only to remind yourself of how awful cars used to be.

This project has now transitioned to Pramod KC‘s team for production.  Pramod’s team manages the vendors (we call it Vendor Coordination / Export & Logistics) and coordinates to make sure our Assembly Center gets all components and performs Assembly-Inspection-Packaging to the customer approved Product Quality Manual.  When all is complete, our Logistics Department arranges the shipment, often shipping directly to the client’s distributors and retailers, often in customer-specific packaging, including point of sale displays and barcoding.  In short, this is not only a great product, but it is a great example of how the PassageMaker system works start to finish.

But enough about us, back to the article.  Key paragraphs:

You may think you have no choice about how much you sit. But this isn’t true. Suppose you sleep for eight hours each day, and exercise for one. That still leaves 15 hours of activities. Even if you exercise, most of the energy you burn will be burnt during these 15 hours, so weight gain is often the cumulative effect of a series of small decisions: Do you take the stairs or the elevator? Do you e-mail your colleague down the hall, or get up and go and see her? When you get home, do you potter about in the garden or sit in front of the television? Do you walk to the corner store, or drive?

Just to underscore the point that you do have a choice: a study of junior doctors doing the same job, the same week, on identical wards found that some individuals walked four times farther than others at work each day. (No one in the study was overweight; but the “long-distance” doctors were thinner than the “short-distance” doctors.)

…

But it looks as though there’s a more sinister aspect to sitting, too. Several strands of evidence suggest that there’s a “physiology of inactivity”: that when you spend long periods sitting, your body actually does things that are bad for you.

As an example, consider lipoprotein lipase. This is a molecule that plays a central role in how the body processes fats; it’s produced by many tissues, including muscles. Low levels of lipoprotein lipase are associated with a variety of health problems, including heart disease. Studies in rats show that leg muscles only produce this molecule when they are actively being flexed (for example, when the animal is standing up and ambling about). The implication is that when you sit, a crucial part of your metabolism slows down.

Nor is lipoprotein lipase the only molecule affected by muscular inactivity. Actively contracting muscles produce a whole suite of substances that have a beneficial effect on how the body uses and stores sugars and fats.

Which might explain the following result. Men who normally walk a lot (about 10,000 steps per day, as measured by a pedometer) were asked to cut back (to about 1,350 steps per day) for two weeks, by using elevators instead of stairs, driving to work instead of walking and so on. By the end of the two weeks, all of them had became worse at metabolizing sugars and fats. Their distribution of body fat had also altered — they had become fatter around the middle. Such changes are among the first steps on the road to diabetes.

…

Some people have advanced radical solutions to the sitting syndrome: replace your sit-down desk with a stand-up desk, and equip this with a slow treadmill so that you walk while you work. (Talk about pacing the office.)

Why yes, yes we have.  It feels to good to be a radical sometimes!

I have found that walking at 2.2 mph at 6 degrees of incline is just right to really get your heart rate going and still be able to type, write and talk on the phone.  So go order a TrekDesk, and if you need help bringing your product to market, give PassageMaker a call!

Dongmen shopping district

view from the pedestrian bridge - note the construction for the subway

view from the pedestrian bridge

Dongmen shopping district

a micro McD's that only sells ice cream in Dongmen

Chinese New Year decorations in Dongmen - featuring Disney knock-offs

Dongmen - Kobe, skyscrapers (that's Di Wang Da Sha from the front), faux temples and a plaster giraffe

Chinese breakdancers - only 20 years late to the party - as the proprietor of www.theshenzhenrules.com said, "the Chinese will never be able to beat Americans at cool".

yes, that's a Dunkin' Donuts in Dongmen - and no, I did not have one

the incomplete building across from Di Wang Da Sha - it has been this way for years, caught up in another corruption scandal

That evening we head out to meet Anne Kuschert of Karl Gross Logistics, aka Banana (adopted from China and raised in Germany and Hong Kong – yellow on the outside, white inside – her term), and one of our Endorsed Service Providers, Ms. Li Yan of the JunZeJun Law Firm.  Li Yan and I have been referring people to each other for a while now and she’s done an exceptional job with our clients, 8-0 on IP cases.  It was nice to finally meet her face-to-face.  We dine at the Da Yu (Big Fish) the crazy teppanyaki place with the all-you-can-eat, all-you-can-drink special for 150 RMB.  The place is packed to the gills for CNY celebrations.  Ultimately we are seated and have a spectacular meal.

Lamb, sushi, grilled fish, beef cooked several ways, raw kobe beef sashimi, and copious amounts of beer, sake and fruit smoothies to keep it healthy

Since we were one of the last tables to eat, the chef used our grill to make a massive batch of egg fried rice for the staff’s dinner.

that's a dozen eggs at least

you should have seen the slab of butter he threw in this thing - a pound at least - say it with me now, egg fried rice is NOT diet food

whole process took only about 90 seconds

The group breaks up after dinner, though some of us go for a few more drinks – Erdinger at McCawley’s (my favorite German beer).  Banana is with us and says I’m pouring it wrong.  That may be so, but I’m pouring it the way I like it.  Besides, my way is more fun for entertaining the wait staff.  No way to describe it, just have to show you the next time I see you.  Starts raining which sort of kills the fun sitting outside.  Head for home.

Day 33 – rained hard all day, forcing us to cancel our trip to Hong Kong and Macau.  We did nothing except sit inside all day working and watching movies.  When the rain finally started to abate, headed out to get some KFC.  Yes, I know, but sometimes you feel lazy.  We pay for it later with wicked acid indigestion.  KFC is much spicier and greasier than in the US.  Later in the evening we head out to Shekou to get rooms at the cruise ship so we can watch the Superbowl live in the morning at the sports bar downstairs.  We take our clients to dinner at Tasca, the Spanish tapas bar and have a grand time.  Early to bed.

ship hotel room at Seaworld - that's a port hole in the upper right of the "window"

Day 34 – Up early to watch the Superbowl.  I don’t care about either team, but fun nonetheless.  Our clients head out early via hydrofoil ferry to HKG, which is much quicker than crossing by land (the “business” excuse for our trip to Shekou – have to take care of those customers).  This is the first time I’ve been to Seaworld in the daylight in years, and after the rain it is a gloriously clear morning.

Seaworld in Shekou on Superbowl morning

This is the boat where Deng Xiao Ping signed the paperwork for the Shenzhen Special Economic Zone

It now houses a hotel, a Western sports bar, the New Orleans nightclub and a German brewpub where we ate breakfast. Communist...right.

The water is to give the illusion it is still afloat

Little Foreigners Town

The opposite of China Town

Starbucks, KFC, McDs, 7-11

It's far from perfect though. This was all filled in (it used to be a harbor) and this area is below sea level. All the water has to be pumped out.

Merry Christmas in Shekou - in February

Because it’s Monday (China is 13 hours ahead of the east coast of the USA, so Sunday night is Monday morning), after the game we head to work.  We have to stop by B&Q again.

I was thrilled to see this in the parking lot at B&Q - tool trucks that deliver make plant life in the USA much easier and it is a good thing this in now available in PRC.

On the way home from the plant, we see a VW Santana with a big involved graphic across the back of the trunk lid.  It says “SOCCER” and has a picture of some famous footballer.  Only one problem – it’s backwards, a mirror image of what it’s supposed to be.  You see this kind of stuff all over the place here – English words on t-shirts, handbags, advertisements, etc. that are misspelled or upside down or backwards or just thrown together at random.  My wife has a t-shirt from our time in Taiwan that says “I’m Fine Muck”.  Yes you are, sweetie.

We are interviewing a Filipino process engineer to work with me at the Assembly Center.  He looks like he’ll be a good fit.  He’s got loads of plant level experience working for major global companies and has lived in Shenzhen before.  He has family in Dongguan up the road.  He tells us a harrowing story about his last time in China when he was kidnapped and robbed at knife point in broad day light.  I have heard these stories about SE Asians in China, but never about a Westerner.  I guess the gangsters assume the police will care less about the SE Asians.  Sadly, they are probably right.

Day 35 – Last day at the Assembly Center.  We hired the process engineer, Harold Roman, this morning and he’ll spend today and tomorrow with me reviewing our kaizen agenda for the next couple months.  I intend to return for the month of April, but don’t want things to go cold after CNY.

The last lunch is celebratory, the first lunch with beer since I’ve been here.  Had I been doing the factory visit two-step, every vendor would want to treat me to an alcohol-soaked luncheon.  I was not here for that, but in this case, a couple cold beers in the afternoon is an appropriate reward.  Only problem, no cold beer.  No problem, we’ve got ice.  Iced beer.  That was honestly a first for me.

The chicken was exceptional - Teresa asked me to pick a dish (I chose the little fish), but of course when they accidentally bring the mushroom dish in the foreground, my choice is the one that gets canceled. Lao wai's don't know how to order anyway.

sizzling black pepper steak - this was great - eat it off the bone with chopsticks - easier than it sounds

the chicken feet were not eaten by the ladies because they were 'too small'

It was a beautiful day, bright sunshine, 75 F, low humidity, so we walk to and from lunch, about 10 minutes each way. Landscaping on a street in an industrial part of town. The new China takes civic beauty increasingly seriously

typical traffic on a Chinese SIDEWALK

When we get back the postman is delivering the mail on his green China Post motorcycle with saddlebags.  Very cool.  We get back to work until Julien Roger of China Quality Focus calls and asks me to join him for a business dinner.  The schedule requires me to wrap things up early and head back to Liantang.  We have our closing meeting and say our goodbyes.  I’ll be back in April, but will miss these folks in the meantime.  A good team all around.

Chinese postman - note he just drives right into the building - walking is for sissies.

Our team at Buji. Wonderful folks. L-R: Mr. Tang, Teresa Chen, Josephine Ji, me (man, am I not photogenic), Candy Cheng, Marc Yue, Honey Wu, Hebe Wang, Bruce Li (yes, really) and Nancy Lan.

On the way home I finally get a not-completely-blurry photo of the “staircase street” we pass every day.  They are not good, but this is a very cool little oddity of Shenzhen.

I tried everyday to take a photo of this 'staircase street' which we passed on the way back from the Assembly Center - these are the best two - very cool

Can you imagine living on this street?

When I get back to Liantang, the driver drops me at the end of the street.  Our street is private, meaning that you have to pass through a gate and take a ticket to get in.  If you stay on the street for more than a few minutes, you have to pay to get back out.  We have a parking spot outside the wire, so this is typical.  Nearly every shop is already shut down for the Chinese New Year, a bit of a ghost town.  I come across one scene outside of a restaurant that is very cute and hugely disturbing at the same time.

This is a lot less cute when you realize that the bunny is dinner.

Julien and I head out to meet up with Renaud Anjoran of the Quality Inspection Blog at a northeastern style restaurant.  I love this style, and was wickedly disappointed by the last place I tried, so I went in hoping for a good experience.  Julien said this was his favorite place and I see why.  It was excellent across the board.

This is the best salad in the world - warm onion and cilantro with peppers.

This is by far the best fish I ate on the trip - boneless, deep fried, sweet & sour with pine nuts - what's not to like?

A light meal for 3 people - sweet potato noodles, pai huang gua (bashed cucumbers), sweet & sour fish, lamb & vegetable dumplings, some meat dish with chilies, cilantro salad, potato 'noodles' with 9 beers for a total of 178 RMB or US$26! I love this place!

After dinner, I go for my last massage of the trip.  I have a bad back, had to wear a back brace when I was a teenager and am used to regular pain and discomfort.  On this trip, I have definitely been spoiled by the affordable and effective massages.  My back feels better than it has in years.  The woman tonight is in her 40′s and her experience shows – she is an expert and despite the momentary thrashing when I wake up in the morning I feel like a million bucks.  Total cost around $25.  Love.  This.  Place.

Day 36 – Last day at the office.  Beautiful morning.  We battle the usual chaos before the CNY, mainly problems with customer payments clearing in time to release goods to get a berth on a freighter.  Customers often can’t envision the traffic at the ports during this time of year, and think that if they get the check out on the last day that that will translate to goods on the water.  To clarify, no it won’t.  If you are one of these customers reading this blog, it is nothing personal and trust me you are not the only one, but in the future, send the money early.  The earlier the better.  The Chinese have been celebrating CNY for 5,000 years.  It’s not like you weren’t warned, and trust me, there is NOTHING I can do about it.

last morning - beautiful

Our favorite local restaurant is still open and so we have our final lunch there.  All the favorites plus this that I’d not had before.

last lunch - very good sizzling beef dish - the dish was so hot it was still boiling 4-5 minutes arrived it arrived at table

We have a very productive day and then select Mao’s House for the final dinner.  How I love those chili shrimp skewers.  We have at least 4 plates between us – Mike Bellamy, Brian Garvin, Adam Supernant, and Harold Roman of PassageMaker and Julien Roger and Ludovic Larry of China Quality Focus.  Much later we head out to meet up with Dave Learn at Viva, running into Banana and other friends on the way.  How bizarre it is to have such a dual life.  And how exciting as well.  I am looking forward to being home and seeing my family, but I will miss this place when I am gone.

Home at a reasonable hour and to bed.  Early day tomorrow.